Erin Ruff, Lead Trainer
Erin brings with her a deep career in conflict management. She is passionate about effective, interest-based problem-solving. She also works with Clackamas County Resolution Services, where she mediates workplace cases, teaches and mentors volunteer mediators, and resolves small claims, community, and parent-teen cases. Additionally, she facilitates victim-offender dialogue and foreclosure interventions.
Tim Hicks, Mediator
Tim is a conflict management professional with In-Accord, who has provided mediation, facilitation, training, coaching, and consulting to individuals and organizations in the private and public arenas since 1993. At its core, his work aims to help those he works with to communicate more effectively in order to solve problems, make decisions, and build or restore relationships.
Madeline Kane, Mediator
Madeline has been a conflict resolution practitioner since 2017 and earned a Master’s degree in Conflict Resolution from Portland State University. Mediation, facilitation, and coaching are services that Madeline has provided to local businesses, non-profits, and government agencies. Through collaborative decision-making and creative resolution, she helps her clients address organizational health and transform their interpersonal relationships.
Abby Chroman, Mediator
Abby Chroman is a mediator and facilitator working with businesses, nonprofits, and government organizations to find new possibilities in conflict settings. While getting a Master’s degree in Conflict Resolution at Portland State University, Abby helped to develop a mediation resource center for the campus community, and discovered an effective way to build conflict resilience with teams. She applied the same approach when she co-founded XFORM, and through her training and mediation, has strengthened the capacity of entire organizations to move through tension and change. Her work with In-Accord focuses on helping colleagues improve important workplace relationships.
Sunny Sassaman, Mediator
Sunny Sassaman has been providing professional conflict management services for over 20 years. She first discovered the power of mediation as a volunteer mediator in Maui, Hawaii. She holds a MA in Negotiation, Conflict Management and Peace Building Studies from Cal State Dominguez Hills, a Certificate from CYNERGY Conflict Coaching, and the Diversity, Equity and Inclusion Certificate from USF. Always passionate about fairness and access to justice, she has been able to combine her first career experience as an management executive with conflict management consulting. After two decades in Hawaii, she relocated to Portland, Oregon. In addition to her work with In-Accord, she is a Reservist for FEMA’s ADR Division and has been deployed to disaster recovery in Puerto Rico, USVI, Texas and Nebraska since 2018.
Ryan Nakade, Mediator
Ryan has been a mediator since 2019 and provides facilitation services for the Oregon Department of Human Services. With his facilitation and mediation skills, Ryan helps parties collaborate toward win-win solutions, making all feel heard and acknowledged along the way.
Ryan also contracts with the Beaverton Center for Mediation and Dialogue, where he leads community dialogue workshops emphasizing political depolarization. He has led workshops for communities in conflict around divisive social issues like vaccines and race. He leads Diversity Equity and Inclusion trainings for mediators and organizations emphasizing a holistic and integrative approach to understanding identity and cultural conflict. Ryan currently co-leads the Portland Response Team, where he partners with numerous mediation, anti-violence, and community organizations to make Portland a safer and more peaceful city.
Dr. Clare Fowler, Mediator
Dr. Clare Fowler, is an adjunct instructor at the University of Oregon and a practicing workplace mediator. She mediates employee disputes, workplace problems, mergers and dissolutions, employee grievances, and organizational concerns.
Clare has been mediating since 1999. She has mediated over 400 cases with a 91% settlement rate.
Lauren Gross, Consultant
Lauren is an experienced In-Accord facilitator and consultant who supports both mediation processes and large-scale facilitation engagements. She is versed in meeting processes, group engagement, capturing group memory and direct mediation. Lauren also works as the Lead Guide for students at Wayfinding Academy, a non-profit college in Portland, OR. She is the Education and Outreach Coordinator/Community Organizer for Repair PDX and works as a mediator and facilitator in other community capacities.