We will expertly and tenaciously work towards fully resolving your situation. However, we also pledge not to waste your time, resources, or hopes. Therefore, if at any point in the process we no longer believe there’s a reasonable chance of a positive outcome through our facilitated negotiation and dialogue services, we’ll discontinue the intervention, inform participants, and suggest alternative options.
We know you put your reputation on the line when you hire an outside trainer. Therefore, we’ll immediately refund 100% of your investment if we fail to meet any of the following standards. We pledge to:
• Train to the learning objectives described in the agenda, unless both parties agree to changes during the event.
• Provide training in alignment with adult learning theory.
• Arrive on time and on location, barring circumstances beyond our control.
• Come thoroughly prepared and equipped with training materials.
• Fully engage in the presentation and with participants.