2. High Stakes Discord
You keep hoping that it won’t get worse between these employees. The tension and distraction are bad enough. But there are also real risks to your organization when employees get bogged down by conflict. You might already measure the costs in lost opportunities, missed deadlines, a fumbled presentation, lost productivity, unwanted publicity, a potential lawsuit…it can be a lengthy list. You’ve listened to your employees’ concerns and intervened when you could. You may have decreed it’s time to get along and get back to work. But despite your best efforts, clashes continue, feelings smolder, and damages climb.