Impartial Activists If you have ever interacted with a professional conflict resolver and heard words like "restore," "empower," or "heal," then you [...]

Terminal Moment: How to End a Mediation Process On occasion, you will fail when serving as a mediator. It's not your fault. [...]

Around and Around and Around When you are in a conflict with someone, navigating your way through the constant spinning can feel [...]

Don't Hit Send: Resolving Remote Conflict Remote work has some sweet advantages. For example, you may be reading this in your house [...]

Adopt Impartiality What is Impartiality in mediation? A decision to operate, at least temporarily, in a manner that supports all parties equally [...]