Finally! Something We Can All Agree On!
Finally! Something We Can All Agree On! In the conflict resolution profession, there is a saying that "A problem well-defined is a [...]
Mediation is Not Discipline
Mediation is Not Discipline I once had a case between a high-level supervisor and her employee. The Vice President “strongly encouraged” them to [...]
Thanks, Jerk!
Thanks, Jerk! The best book I haven’t read is entitled Thank You for Being Such a Jerk. To be honest, I don't [...]
Impartial Activists
Impartial Activists If you have ever interacted with a professional conflict resolver and heard words like "restore," "empower," or "heal," then you [...]
Terminal Moment: How to End a Mediation Process
Terminal Moment: How to End a Mediation Process On occasion, you will fail when serving as a mediator. It's not your fault. [...]
Around and Around and Around
Around and Around and Around When you are in a conflict with someone, navigating your way through the constant spinning can feel [...]