Sue began her focus on workplace disputes in 1998. As District Counsel for the United States Small Business Administration, she was the agency’s sole representative mediating disputes in the Oregon Federal Executive Board’s Shared Neutrals program from 1998 until her retirement in 2016. She has continued her focus on workplace conflict resolution through her work with In-Accord. Her entrance to the field of mediation began in 1988 with the Neighbor-to-Neighbor program (Salem, OR) and the Multnomah County Victim Offender Reconciliation Program (Portland, OR) and continued with Community Mediation Services (Vancouver, WA), and Resolutions Northwest (Portland, OR). She mediated dozens of community disputes, small claims court cases, as well as and foreclosure cases in the aftermath of the 2008 financial crisis.

As an engaged mediation professional, Sue served as a director and officer of the Oregon Mediation Association. Suzanne finds the workplace to be an especially rewarding venue because the conflict resolution process can restore trust and lead to dramatically improved communications, job satisfaction, and higher productivity.

Suzanne finds joy in harmony singing and performing in choirs and musical theatre. She also enjoys hiking and biking and attending live theatre. Suzanne’s meditation (yes, meditation) and yoga practices help her find grounding and calm to connect with and support people in the midst of conflict.